This Cookie Policy explains how marrow uses cookies and similar tracking technologies on our platform. By using our services, you consent to our use of cookies as described in this policy.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website.
How Cookies Work
When you visit marrow, we may send cookies to your device. Cookies are stored on your browser and help us provide you with a better experience by remembering your preferences and understanding how you use our platform.
Cookie Types
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them).
Why We Use Cookies
Cookies enable us to provide essential functionality, analyze usage patterns, remember your preferences, and improve our services. They are essential for the proper functioning of our platform.
2. Types of Cookies We Use
We use different types of cookies for various purposes on our platform.
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as user authentication, security, and access to secure areas. Without these cookies, the website cannot function correctly.
Authentication Cookies
These cookies manage your sign-in state and keep you logged in as you navigate. They are essential for accessing your account and using our services. We use secure, HttpOnly cookies for authentication.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information about pages visited, time spent, and any errors encountered. This helps us improve user experience.
Functional Cookies
These cookies remember your preferences and settings to provide enhanced features, such as remembering your theme preferences, language settings, and dashboard customizations.
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages.
Payment Processing
We use payment processors like Stripe to handle transactions. These services may set cookies to process payments securely and prevent fraud.
Authentication Providers
When you sign in with X/Twitter, GitHub, or other social login providers, these services may set cookies to authenticate your identity.
Analytics Services
We may use analytics services to help us understand user behavior. These services may collect information about your browsing activities across our website.
Third-Party Control
We do not control third-party cookies. Please refer to the respective privacy policies of these services for more information about their cookie practices.
4. How We Use Cookies
We use cookies for specific purposes related to our platform functionality.
Authentication and Security
Cookies are used to keep you signed in and protect your account. We use secure, encrypted cookies to prevent unauthorized access.
Preferences and Settings
We remember your settings, such as theme (dark/light mode), language preferences, and dashboard layout customizations.
Analytics and Improvement
Cookies help us understand how users interact with our platform, identify popular features, and detect issues that need fixing.
Feature Functionality
Cookies enable features like content saving, brand voice management, and knowledge base operations to work correctly.
5. Managing Cookies
You have the right to decide whether to accept or reject cookies.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or notify you when cookies are sent.
Impact of Disabling Cookies
Please note that disabling essential cookies will prevent our website from functioning properly. You may not be able to sign in, save preferences, or use certain features if you disable cookies.
Browser-Specific Instructions
Chrome: Settings > Privacy and security > Cookies and other site data. Safari: Preferences > Privacy > Manage Website Data. Firefox: Settings > Privacy & Security > Cookies and Site Data. Edge: Settings > Cookies and site permissions.
6. Cookie Duration
Different cookies have different lifetimes depending on their purpose.
Session Cookies
These cookies expire when you close your browser. They are used for temporary data like secure authentication tokens.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. Authentication cookies typically last 30 days. Preference cookies may last longer.
Cookie Renewal
Persistent cookies are automatically renewed when you visit our platform, ensuring continuous access to features and preferences.
7. Security of Cookies
We implement security measures to protect cookie data.
Secure Cookie Attributes
We use the Secure attribute for cookies to ensure they are only transmitted over encrypted (HTTPS) connections.
HttpOnly Flag
Authentication cookies are marked as HttpOnly, which prevents malicious scripts from accessing them through client-side JavaScript.
SameSite Attribute
We implement SameSite cookie policies to prevent cross-site request forgery (CSRF) attacks and protect user sessions.
Encryption
Sensitive cookie data is encrypted using industry-standard encryption methods (AES-256) to protect against unauthorized access.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time.
Notification of Changes
Material changes will be communicated through email or prominent notice on our website. The updated version will be indicated by a revised Last Updated date.
Acceptance of Changes
Your continued use of our services after the effective date of the revised Cookie Policy constitutes acceptance of the changes.
9. Contact Information
If you have questions about our use of cookies, please contact us.
Support
Email: support@marrow.sh
More Information
This Cookie Policy is part of our broader privacy practices. Please see our Privacy Policy for more details on how we collect, use, and protect your data.